收货总管

Post-purchase order and after-sales management skill for mainland China shopping and delivery scenarios that records order state, arrival, return or exchange windows, price-protection windows, warranty period, and issue evidence, then decides whether the user should request a refund, replacement, reshipment, compensation, warranty service, or wait; generates customer-service scripts; and outputs an after-sales card linking receipt, warranty, and outcome. Use when the user says things like "买完之后怎么不吃亏", "这单再不处理就超时了", "现在该退款还是先观望", "帮我写客服话术", "价保快过期了", or "把订单、收据、保修串起来".

by @harrylabsj (haidong)·MIT-0