This skill generates working curl commands and Python scripts to interact with the Palo Alto Networks Prisma SASE platform API. It covers three main products:

• Prisma Access — Cloud-delivered network security (security policies, remote networks, GlobalProtect, service connections)
• Prisma SD-WAN — Software-defined WAN (site configs, routing, path policies, performance monitoring)
• Prisma Access Browser — Secure enterprise browser management

Quick Reference

Component	Base URL
API Gateway	https://api.sase.paloaltonetworks.com
Auth Endpoint	https://auth.apps.paloaltonetworks.com/oauth2/access_token

Product	URL Prefix
Prisma Access Config	/sse/config/v1/...
SD-WAN	/sdwan/v2.1/api/...
Aggregate Monitoring	/mt/monitor/v1/...
IAM	/iam/v1/...
Tenancy	/tenancy/v1/...
Subscription	/subscription/v1/...

Authentication

All API calls use OAuth2 client credentials flow. Credentials are loaded automatically from local .env files — no sensitive data needs to be passed as arguments or declared in skill metadata.

Credential Setup

Users store their credentials in a .env file (see scripts/.env.example for the template). The auth helper searches these locations in order:

• Environment variables — already exported in shell (PRISMA_CLIENT_ID, PRISMA_CLIENT_SECRET, PRISMA_TSG_ID)
• .env in current working directory — project-level config
• ~/.sase/.env — global config shared across all projects

Get an access token (bash)

# Source credentials from .env file first
set -a; source ~/.sase/.env 2>/dev/null || source .env 2>/dev/null; set +a
curl -s -X POST "https://auth.apps.paloaltonetworks.com/oauth2/access_token" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -u "${PRISMA_CLIENT_ID}:${PRISMA_CLIENT_SECRET}" \
  -d "grant_type=client_credentials&scope=tsg_id:${PRISMA_TSG_ID}"

The response returns a JWT access token valid for 15 minutes. There is no refresh token — request a new one when it expires.

Python authentication helper

When generating Python scripts, use the helper at scripts/sase_auth.py (relative to this skill directory). It automatically discovers credentials from .env files — no manual credential passing required:

from sase_auth import SASEAuth
auth = SASEAuth()  # auto-discovers credentials from .env files
token = auth.get_token()

You can also point to a specific .env file:

auth = SASEAuth(env_file="/path/to/my/.env")

Required headers for all API calls

Authorization: Bearer 
Content-Type: application/json

Some services also require a regional header:

x-panw-region: 

Required for: Aggregate Monitoring, ZTNA Connector, Autonomous DEM. Valid regions: americas, au, ca, de, europe, in, jp, sg, uk.

Important: Including x-panw-region on services that don't need it causes errors. Only add it when the endpoint requires it.

Product-Specific Guides

Depending on what the user needs, read the relevant reference file for detailed endpoint documentation:

User wants to...	Read this file
Manage security policies, remote networks, GlobalProtect, service connections, decryption rules, or any Prisma Access configuration	references/prisma-access.md
Configure SD-WAN sites, routing, path policies, NAT, QoS, or query SD-WAN metrics/events	references/prisma-sdwan.md
Manage Prisma Access Browser settings, policies, or deployments	references/prisma-browser.md
Set up authentication, manage tokens, or troubleshoot auth issues	references/authentication.md
Query aggregate monitoring data, alerts, or multi-tenant reports	references/monitoring.md

Read the appropriate reference file before generating API calls for that product area.

Common API Patterns

Prisma Access Configuration: Candidate/Running Config Model

Prisma Access uses a two-stage configuration model. Changes go to a "candidate" config first, then must be pushed to become the "running" config:

• Make changes — POST/PUT/DELETE to config endpoints (creates candidate changes)
• Push candidate config:

   curl -s -X POST "https://api.sase.paloaltonetworks.com/sse/config/v1/config-versions/candidate:push" \
     -H "Authorization: Bearer ${TOKEN}" \
     -H "Content-Type: application/json" \
     -d '{"folders": ["All"]}'
   

• Monitor the push job using the Father/Child Job pattern (see below)
• The candidate becomes the running configuration

Always remind the user that config changes won't take effect until pushed.

Config Push Job Monitoring: Father/Child Job Pattern

Critical: A config push creates a two-level job chain. The initial response only returns the Father Job ID. You must find and monitor the Child Job to determine if the push truly succeeded.

Job Chain Structure

Father Job (CommitAndPush, type=53)   ← Returned by push API
│  Validates and commits candidate config
│  status=FIN, result=OK does NOT mean push succeeded!
│
└── Child Job (CommitAll, type=22)    ← Must be discovered via parent_id
    Actually pushes config to cloud firewalls
    This is the REAL result of the push

How to find Child Jobs

The API does not return child job IDs directly. After the Father Job completes, query recent jobs and filter by parent_id:

# 1. Push returns the Father Job ID
FATHER_JOB_ID=$(curl -s -X POST ".../config-versions/candidate:push" \
  -H "Authorization: Bearer ${TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{"folders": ["Remote Networks"]}' | python3 -c "import sys,json; print(json.load(sys.stdin)['job_id'])")
# 2. After Father Job finishes, find Child Jobs
curl -s "https://api.sase.paloaltonetworks.com/sse/config/v1/jobs?limit=10" \
  -H "Authorization: Bearer ${TOKEN}" \
  | python3 -c "
import sys, json
data = json.load(sys.stdin)
for job in data.get('data', []):
    if str(job.get('parent_id')) == '${FATHER_JOB_ID}':
        print(f'Child Job {job[\"id\"]}: {job[\"status_str\"]} / {job[\"result_str\"]}')"

Monitoring procedure

• Poll Father Job every 10 seconds until status_str == "FIN"
• Wait 10-30 seconds for Child Job to appear
• Query GET /jobs?limit=10 and filter by parent_id == father_job_id
• Poll Child Job(s) every 2 minutes until status_str is terminal
• Check Child Job result to determine true push outcome

Job status reference

status_str	result_str	Meaning
ACT	PEND	Job is running
FIN	OK	Job completed successfully
FIN	FAIL	Job failed (check details field)
PUSHFAIL	FAIL	Push to cloud failed
PUSHSUC	OK	Push to cloud succeeded

Reading error details from Child Job

The Child Job's details field is a JSON string containing per-region results:

{
  "Remote-Networks-FW": {
    "status": "commit failed",
    "errors": ["error message here"],
    "result": "FAIL"
  },
  "job_details": [
    {"region": "Japan Central", "service_type": "FW", "commit_status": "Success"},
    {"region": "Singapore", "service_type": "FW", "commit_status": "Failure", "details": "..."}
  ]
}

Always parse the details field as JSON and check job_details for per-region status when diagnosing push failures.

Common push failure reasons:

• "Failed to process the onboarding collect of sites" — Cloud is still processing previous site changes. Wait 10-15 minutes and retry.
• "application-tag -> X is not a valid reference" — Invalid object reference in config. Fix the reference before retrying.
• "Certificate X expired" — An expired certificate is blocking the push. Renew or remove it.
• "Internal server error with code 502" — Cloud infrastructure issue. Check the status page and retry later.

Prisma SASE Service Status Page

Status Page URL: https://sase.status.paloaltonetworks.com Status API: https://sase.status.paloaltonetworks.com/api

When to check the status page:

• On first interaction of each day — Before making any API calls, check the status page for active incidents or scheduled maintenance that may affect operations.
• After 2+ consecutive push failures — If Child Jobs fail 2 or more times in a row (especially with 502 errors or "In Progress" timeouts), check the status page for service disruptions before retrying.
• On unexpected 5xx errors — Any repeated 500/502/503 errors from the API should trigger a status page check.

How to check programmatically:

# Get current SASE service status summary
curl -s "https://sase.status.paloaltonetworks.com/api/v2/status.json" \
  | python3 -c "
import sys, json
data = json.load(sys.stdin)
status = data.get('status', {})
print(f'Overall: {status.get(\"description\", \"Unknown\")} ({status.get(\"indicator\", \"?\")})')
"
# Get active incidents
curl -s "https://sase.status.paloaltonetworks.com/api/v2/incidents/unresolved.json" \
  | python3 -c "
import sys, json
data = json.load(sys.stdin)
incidents = data.get('incidents', [])
if not incidents:
    print('No active incidents')
else:
    for inc in incidents:
        print(f'⚠️  [{inc.get(\"impact\",\"?\")}] {inc.get(\"name\",\"?\")}')
        print(f'   Status: {inc.get(\"status\",\"?\")} | Updated: {inc.get(\"updated_at\",\"?\")[:19]}')
        for u in inc.get('incident_updates', [])[:1]:
            print(f'   Latest: {u.get(\"body\",\"\")[:200]}')
"
# Get scheduled maintenances
curl -s "https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances/upcoming.json" \
  | python3 -c "
import sys, json
data = json.load(sys.stdin)
maint = data.get('scheduled_maintenances', [])
if not maint:
    print('No upcoming maintenance')
else:
    for m in maint:
        print(f'🔧 {m.get(\"name\",\"?\")}')
        print(f'   Scheduled: {m.get(\"scheduled_for\",\"?\")[:19]} to {m.get(\"scheduled_until\",\"?\")[:19]}')
"

Status indicator values: none (operational), minor, major, critical.

SD-WAN: Profile Initialization

After obtaining a token, the first SD-WAN API call must be:

curl -s -X GET "https://api.sase.paloaltonetworks.com/sdwan/v2.1/api/profile" \
  -H "Authorization: Bearer ${TOKEN}"

Skipping this causes 403 errors on subsequent SD-WAN calls.

Aggregate Monitoring: POST-based Filtering

Monitoring queries use POST with structured filter bodies, not query parameters:

{
  "filter": {
    "operator": "AND",
    "rules": [
      {"property": "severity", "operator": "in", "values": ["Critical", "High"]},
      {"property": "event_time", "operator": "last_n_days", "values": [7]}
    ]
  },
  "properties": [
    {"property": "total_count"},
    {"property": "severity"}
  ]
}

Filter operators: in, gt, lt, last_n_minutes, last_n_hours, last_n_days.

Multi-tenant Aggregation

Add ?agg_by=tenant to aggregate responses across a parent tenant and all child tenants.

Common Error Codes

Code	Meaning	Action
400	Bad request	Check request body/params
401	Unauthorized	Token expired or invalid — re-authenticate
403	Forbidden	Insufficient role permissions (or SD-WAN profile not initialized)
409	Conflict	Resource already exists or version conflict

Script Generation Guidelines

When generating scripts for the user:

• Never hardcode credentials — always use the .env file auto-discovery mechanism via SASEAuth() or source from .env files in shell scripts.
• Handle token expiry — tokens last 15 minutes. For long-running scripts, implement token refresh logic.
• Include error handling — check HTTP status codes and print meaningful error messages.
• Use the auth helper — for Python scripts, reference scripts/sase_auth.py for a reusable auth class.
• Remind about config push — when generating Prisma Access config changes, always include the push step or remind the user it's needed.
• Initialize SD-WAN profile — when generating SD-WAN scripts, include the profile initialization call.

Tenant Service Groups (TSGs)

TSGs are the organizational hierarchy for multi-tenancy:

• A TSG contains tenants and/or child TSGs
• OAuth tokens are scoped to a specific TSG and its children
• The root TSG must be created via UI; child TSGs can be created via API
• Key endpoints:

- GET /tenancy/v1/tenant_service_groups — list all TSGs (includes parent_id field) - GET /tenancy/v1/tenant_service_groups/{tsg_id} — get a single TSG's details

Important: The /children and /ancestors sub-endpoints (/tenancy/v1/tenant_service_groups/{id}/children) return 404 for most tenant types. To reliably list child TSGs, use GET /tenancy/v1/tenant_service_groups to fetch all TSGs and filter by parent_id in the response:

# List all TSGs, then filter children of a specific parent
curl -s "https://api.sase.paloaltonetworks.com/tenancy/v1/tenant_service_groups" \
  -H "Authorization: Bearer ${TOKEN}" \
  | python3 -c "
import sys, json
data = json.load(sys.stdin)
parent_id = '${PRISMA_TSG_ID}'
for tsg in data.get('items', []):
    if tsg.get('parent_id') == parent_id:
        print(f\"  {tsg['display_name']} (ID: {tsg['id']})\")"

IAM and Roles

Service accounts need appropriate roles assigned to perform API operations. Key roles:

• Superuser — full read/write
• Security Admin — security policy management
• Network Admin — network policy and logs
• View Only Administrator — read-only across all
• SOC Analyst — read-only for logs, reports, alerts

If the user gets 403 errors, suggest checking their service account's role assignments.